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Below are the M3AAWG published materials related to our messaging anti-abuse work. There is also a Messaging video playlist on our YouTube channel at www.youtube.com/maawg and there are a few selected videos on our website in the Training Videos and Keynotes Videos sections under the Meetings menu tab.

Best Practices

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September 19, 2022

M3AAWG Objectionable Content Takedown Template

(M3AAWG Objectionable Content Takedown Template Checklist)

(M3AAWG Objectionable Content Takedown Diagram - Download to Personalize)

This document provides a template for designing an enforcement process to use when an organization becomes aware of objectionable content being hosted on its network and determines that it requires a takedown. This objectionable content might fall under – but may not necessarily be limited to – the organization’s policies and applicable regulations.

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June 27, 2022

M3AAWG Protecting Parked Domains Best Common Practices Update 2022-06

Many organizations and individuals register domains without an immediate intent to use these domains or to use them in a limited context. These domains (or subdomains) are not meant to send or receive email traffic. For instance, a domain can be registered to prevent a bad actor from acquiring and abusing the domain, known as a defensive registration. These domains are “parked.” In other instances, the domain or subdomain is used exclusively to contain a website with no email service enabled. This document provided general updates to the 2015 document and removed items that are no logner relevant.   (pending Japanese translation update)

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February 21, 2022

M3AAWG Brand Protection Kit Domain Management

This document focuses on domain management. It outlines how to protect brands from threat actors who are keen to register domains that mimic a brand in order to steal information and/or assets. 

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September 13, 2021

M3AAWG Disposition of Child Sexual Abuse Materials Best Common Practices

This document is not legal advice. M3AAWG strongly suggests that readers work with their company’s legal counsel or avail themselves of independent legal advice regarding their rights, responsibilities and obligations relevant to prevailing legal jurisdictions.

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December 14, 2020

M3AAWG Best Practices for Sending Mandated Emails to Large Audiences

There are a number of scenarios in which senders may be required or compelled to send a bulk message despite the fact that such messages are highly likely to exhibit poor delivery metrics such as increased bounces or complaints. These messages are not intended to be used for standard marketing or transactional notices; these are the exceptions to the rule. Prominent examples of high-risk sends would be items such as breach notifications, product recalls, health and safety notices, or other notifications that might need to be sent to individuals who have been previously been suppressed or unsubscribed.

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Public Policy Comments

January 06, 2022

EPDP Phase 2A Policy Recommendations for ICANN Board Consideration

It is in the public interest for anti-abuse actors to be able to contact, and obtain information about, the registrant of a public resource such as a domain name, in order to address cybercrime, hacking, botnets, phishing, and other abuse. For bona fide actors with a legitimate interest, access to WHOIS must be effective, functional, timely, and efficient to ensure appropriate cybercrime and abuse response. Thus, we would like to voice our agreement with the recommendations made in SAC118, as released by SSAC on July 15th 2021.

September 30, 2021

Recommendations pertaining to findings from the M3AAWG and APWG WHOIS Survey Report presented to ICANN in June, 2021

As a followup to the June 2021 survey report of cyber investigators and anti-abuse service providers on the ongoing impacts of ICANN’s implementation of the EU GDPR, the Temporary Specification for gTLD Registration Data (Temporary Specification, adopted in May 2018), M3AAWG and the Anti-Phishing Working Group (APWG) has released their recommendations for ICANN'S consideration.

June 08, 2021

ICANN, GDPR, and the WHOIS: A Users Survey - Three Years Later

M3AAWG and the Anti-Phishing Working Group (APWG) conducted a follow up survey to our 2018 survey of cyber investigators and anti-abuse service providers to determine the ongoing impacts of ICANN’s implementation of the EU GDPR, the Temporary Specification for gTLD Registration Data (Temporary Specification, adopted in May 2018). The report contains our findings and presents some recommendations for consideration.

April 12, 2021

Second Security, Stability, and Resiliency (SSR2) Review Team comments 2021

The Messaging, Malware, and Mobile Anti Abuse Working Group (M3AAWG) welcomes the opportunity to review and submit comments on the final report from ICANN!s Second Securi-ty Stability and Resiliency Review Team (SSR2 RT) to the ICANN Board.  

March 23, 2021

M3AAWG Input on NIS2 Directive

M3AAWG, the Messaging, Malware and Mobile Anti-Abuse Working group, appreciates this opportunity to comment on the Revised Directive on Security of Network and Information Systems (NIS) (https://ec.europa.eu/digital-single-market/en/news/revised-directive-security-network-and-information-systems-nis2). We make these comments in our capacities as cybersecurity professionals and researchers committed to ensuring the security and stability of the internet, including the domain name ecosystem. 

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M3AAWG Reports

M3AAWG Email Metrics Report

January 01, 2012

First-Fourth Quarter 2011

March 22, 2011

Third and Fourth Quarter 2010

November 18, 2010

First and Second Quarter 2010

March 11, 2010

Third and Fourth Quarter 2009

July 01, 2009

First and Second Quarter 2009

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DM3Z Blog

News

Articles About M3AAWG

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November 12, 2020

Phantom Clicks: Non-Human Intervention Distorts Email Marketing Metrics, Study Finds


It seems simple: You send a marketing email, and the recipient opens and clicks on it or doesn’t. Right?
Not quite. Received email is increasingly being handled via Non-Human Interaction (NHI) — through software programs that can throw off marketers' metrics and hurt their sender reputation.

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June 01, 2020

Should you deploy a TLS 1.3 middlebox?


To inspect or not to inspect, that is the question.

TLS 1.3 is by far the most secure version of the Transport Layer Security (TLS) protocol, but its use of ephemeral elliptic curve keys--and the deprecation of static RSA keys--means that TLS sessions now offer forward secrecy, a bane to enterprise security administrators who want to maintain visibility into their network traffic.

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May 07, 2020

MarTech Interview with Len Shneyder, VP of Industry Relations at Twilio SendGrid


Domain-based Message Authentication, and Reporting, and Conformance is a policy that adds to SPF and DKIM and gives a receiving set of instructions on what they should do when an email they received fails other authentication checks.
https://martechseries.com/mts-insights/interviews/len-shneyder-twilio-sendgrid/

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April 29, 2020

AdExchanger Politics: Text Messaging Captures The Spotlight This Year

Text messaging isn’t new or trendy, but it’s an increasingly popular medium for political advertisers. That was true before the coronavirus swept the country, and now texting is even more important for candidates to connect with supporters without rallies, events or canvassing teams.
https://www.adexchanger.com/politics/adexchanger-politics-text-messaging-captures-the-spotlight-this-year/

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