- M3AAWG Messaging playlist on YouTube
- Selected Training Videos (also available on www.youtube.com/maawg)
- Selected Keynote Videos (also available on www.youtube.com/maawg)
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Below are the M3AAWG published materials related to our messaging anti-abuse work. There is also a Messaging video playlist on our YouTube channel at www.youtube.com/maawg and there are a few selected videos on our website in the Training Videos and Keynotes Videos sections under the Meetings menu tab.
Best Practices
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December 14, 2020
M3AAWG Best Practices for Sending Mandated Emails to Large Audiences
There are a number of scenarios in which senders may be required or compelled to send a bulk message despite the fact that such messages are highly likely to exhibit poor delivery metrics such as increased bounces or complaints. These messages are not intended to be used for standard marketing or transactional notices; these are the exceptions to the rule. Prominent examples of high-risk sends would be items such as breach notifications, product recalls, health and safety notices, or other notifications that might need to be sent to individuals who have been previously been suppressed or unsubscribed.
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November 09, 2020
Exploring the Impact of Nonhuman Interactions on Email Send Metrics
Received email may not be handled only by a human. It may be partially or even fully handled by a software program. The purpose of this document is to offer guidance to marketing and sales staff about the way that nonhuman interactions (NHI, also known as “automated clicks”) affect the performance metrics of their email messages and reporting systems. This document is not intended to solve issues, but rather to provide insights into the effects of NHI and offer some best practices for senders.
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September 01, 2020
M3AAWG Email Authentication Recommended Best Practices
This document recommends a set of best practices for authenticating email messages using the security protocols Sender Policy Framework (SPF), Domain Keys Identified Mail (DKIM), Domain-based Message Authentication, Reporting & Conformance) DMARC and Authenticated Received Chain (ARC). (Another security protocol, SMTP authentication, meaning the presentation of credentials during the submission of a message by a Mail User Agent (MUA) or Mail Submission Agent (MSA) to a Mail Transfer Agent (MTA) serves a different purpose and is outside the scope of this document.)
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March 23, 2020
M3AAWG Comments on the Initial Report of the Temporary Specification for gTLD Registration Data Phase 2 Expedited Policy Development Process
M3AAWG, the Messaging, Malware and Mobile Anti-Abuse Working Group, appreciates this opportunity to comment on the Initial Report of the Temporary Specification for gTLD Registration Data Phase 2 Expedited Policy Development Process (https://gnso.icann.org/en/issues/epdp-phase-2-initial-07feb20-en.pdf).
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March 20, 2020
M3AAWG Response for ICANN Security Stability and Resiliency Review Team (Two)
The Messaging, Malware, and Mobile Anti Abuse Working Group (M3AAWG) welcomes the opportunity to review the draft report from ICANN’s Security Stability and Resiliency Review Team (Two).
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Public Policy Comments
June 08, 2021
ICANN, GDPR, and the WHOIS: A Users Survey - Three Years Later
M3AAWG and the Anti-Phishing Working Group (APWG) conducted a follow up survey to our 2018 survey of cyber investigators and anti-abuse service providers to determine the ongoing impacts of ICANN’s implementation of the EU GDPR, the Temporary Specification for gTLD Registration Data (Temporary Specification, adopted in May 2018). The report contains our findings and presents some recommendations for consideration.
April 12, 2021
Second Security, Stability, and Resiliency (SSR2) Review Team comments 2021
The Messaging, Malware, and Mobile Anti Abuse Working Group (M3AAWG) welcomes the opportunity to review and submit comments on the final report from ICANN!s Second Securi-ty Stability and Resiliency Review Team (SSR2 RT) to the ICANN Board.
March 23, 2021
M3AAWG Input on NIS2 Directive
M3AAWG, the Messaging, Malware and Mobile Anti-Abuse Working group, appreciates this opportunity to comment on the Revised Directive on Security of Network and Information Systems (NIS) (https://ec.europa.eu/digital-single-market/en/news/revised-directive-security-network-and-information-systems-nis2). We make these comments in our capacities as cybersecurity professionals and researchers committed to ensuring the security and stability of the internet, including the domain name ecosystem.
March 23, 2020
M3AAWG Comments on the Initial Report of the Temporary Specification for gTLD Registration Data Phase 2 Expedited Policy Development Process
M3AAWG, the Messaging, Malware and Mobile Anti-Abuse Working Group, appreciates this opportunity to comment on the Initial Report of the Temporary Specification for gTLD Registration Data Phase 2 Expedited Policy Development Process (https://gnso.icann.org/en/issues/epdp-phase-2-initial-07feb20-en.pdf).
March 20, 2020
M3AAWG Response for ICANN Security Stability and Resiliency Review Team (Two)
The Messaging, Malware, and Mobile Anti Abuse Working Group (M3AAWG) welcomes the opportunity to review the draft report from ICANN’s Security Stability and Resiliency Review Team (Two).
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M3AAWG Reports
M3AAWG Email Metrics Report
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DM3Z Blog
Updates and Commentary from the Messaging, Malware and Mobile Anti-Abuse Working Group
News
News Releases
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October 06, 2020
M3AAWG Gathers for Milestone 50th General Meeting to Continue Fighting Online Abuse
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February 20, 2020
Messaging, Malware and Mobile Anti-Abuse Working Group (M3AAWG) Celebrates Jerry Upton’s 15 Years as Executive Director at the 48th General Meeting
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February 18, 2020
Messaging, Malware and Mobile Anti-Abuse Working Group (M3AAWG) Recognizes Cristine Hoepers of CERT.br with Mary Litynski Award
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February 06, 2020
M3AAWG General Meeting Brings Together More than 200 Companies to Fight Online Abuse
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Articles About M3AAWG
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November 12, 2020
Phantom Clicks: Non-Human Intervention Distorts Email Marketing Metrics, Study Finds
It seems simple: You send a marketing email, and the recipient opens and clicks on it or doesn’t. Right?
Not quite. Received email is increasingly being handled via Non-Human Interaction (NHI) — through software programs that can throw off marketers' metrics and hurt their sender reputation.
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June 01, 2020
Should you deploy a TLS 1.3 middlebox?
To inspect or not to inspect, that is the question.
TLS 1.3 is by far the most secure version of the Transport Layer Security (TLS) protocol, but its use of ephemeral elliptic curve keys--and the deprecation of static RSA keys--means that TLS sessions now offer forward secrecy, a bane to enterprise security administrators who want to maintain visibility into their network traffic.
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May 07, 2020
MarTech Interview with Len Shneyder, VP of Industry Relations at Twilio SendGrid
Domain-based Message Authentication, and Reporting, and Conformance is a policy that adds to SPF and DKIM and gives a receiving set of instructions on what they should do when an email they received fails other authentication checks.
https://martechseries.com/mts-insights/interviews/len-shneyder-twilio-sendgrid/
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April 29, 2020
AdExchanger Politics: Text Messaging Captures The Spotlight This Year
Text messaging isn’t new or trendy, but it’s an increasingly popular medium for political advertisers. That was true before the coronavirus swept the country, and now texting is even more important for candidates to connect with supporters without rallies, events or canvassing teams.
https://www.adexchanger.com/politics/adexchanger-politics-text-messaging-captures-the-spotlight-this-year/
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February 20, 2020
Messaging, Malware and Mobile Anti-Abuse Working Group (M3AAWG) Celebrates Jerry Upton's 15 Years as Executive Director at the 48th General Meeting
The Messaging, Malware and Mobile Anti-Abuse Working Group (M3AAWG), the largest global industry consortium developing collaborative approaches to combat online abuse, today announced that Jerry Upton will retire from his role as M3AAWG's Executive Director after 15 years of service. He will be succeeded by Amy Cadagin.
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Videos
