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Updates and Commentary from the Messaging, Malware and Mobile Anti-Abuse Working Group

Email deliverability is a top priority for any company using email to connect to their customers. This importance becomes even more pronounced when the emails being sent pertain to the security and safety of customers. Mandated emails – often regarding product recalls, security breaches, or significant organizational policy changes – present unique deliverability challenges to any company sending email at scale.

With the majority of companies working remotely for the foreseeable future, and social distancing procedures still in effect, we’re entirely reliant on digital communications, particularly email. Bad actors are taking advantage of this dependence, resulting in an uptick in email-related cybercrime, such as spear phishing attacks, where criminals pose as legitimate senders with a specific request.

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The views expressed in DM3Z are those of the individual authors and do not necessarily reflect M3AAWG policy.

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