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Below are the M3AAWG published materials related to our work on preventing and mitigating malware. There is also a Malware video playlist on our YouTube channel at www.youtube.com/maawg and there are a few selected videos on our website in the Training Videos and Keynotes Videos sections under the Meetings menu tab.

Best Practices

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July 14, 2016

Using Generic Top Level Domain Registration Information (WHOIS Data) in Anti-Abuse Operations

WHOIS information plays a key role in determining where to report instances of abuse involving domain names. This paper explains some of the important WHOIS elements used to fight spam, phishing, malware distribution and other threats.

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June 30, 2015

Anti-Phishing Best Practices for ISPs and Mailbox Providers, Version 2.01, June 2015

This document was jointly developed by the Anti-Phishing Working Group (APWG) and M3AAWG with technical and business practices to help ISPs and mailbox providers thwart phishing attacks and other malevolent network abuses.  It also includes practices to respond constructively when these attacks occur. Version 2.01 updates the anti-phishing best practices originally published in 2006.

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June 08, 2015

Operation Safety-Net: Best Practices to Address Online, Mobile, and Telephony Threats

Written in plain language by M3AAWG and the London Action Plan (LAP), Operation Safety-Net outlines the current and emerging threats faced by consumers, businesses and governments with recommended best practices to address these threats. For a brief overview of the document, see the brochure explaining the global depth and breadth of these best practices in the Supporting Documents section from the For the Industry menu tab.

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March 16, 2015

M3AAWG Anti-Abuse Best Common Practices for Hosting and Cloud Service Providers

System abuse drains time and revenue for hosting and cloud providers, who must maintain constant vigilance to make sure their systems are not compromised and ensure that their customers are vigilant. This document categorizes types of abuse, suggests appropriate responses and reviews practices for dealing with customers and complaints. It provides current best common practices in use with the hosting, DNS and domain registration provider communities.

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March 13, 2015

M3AAWG Best Common Practices for the Use of a Walled Garden, Version 2.0

These updated best practices outline the criteria for exit, entry, remediation and subscriber education when using a walled garden to remediate virus and bot infections in subscriber devices.

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Public Policy Comments

July 31, 2013

M3AAWG Response to CWG-Internet Request for Online Consultation-Combatting Spam

Submitted to the ITU Council Working Group on International Internet–Related Public Policy Issues (CWG–Internet) in July 2013
In response to a request for comments on effectively countering and combatting spam.

July 01, 2013

M3AAWG Comments on Thick Whois Initial Report

Submitted to ICANN in July 2013
Comments on this report can also be viewed on the ICANN site at http://forum.icann.org/lists/comments-thick-whois-initial-21jun13/

August 14, 2012

Comments on Abuse Contact Management in the RIPE Database

Submitted to RIPE in August 2012
Response to RIPE’s proposal to introduce a new contact attribute named "abuse-c

May 23, 2012

M3AAWG Comments on ICANN WHOIS Policy Review Team Final Report

Response to the final report from the ICANN WHOIS Policy Review Team

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M3AAWG Reports

DM3Z Blog

Updates and Commentary from the Messaging, Malware and Mobile Anti-Abuse Working Group

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